PreFlight Airport Parking (ORD) (ORD) - Sold Out

Operation Hours

The parking lot and your vehicle is accessible 24/7

Arrival Info

Please arrive at the lot 15 minutes prior to the time you want to be at your airport terminal. To enter get a ticket from the entry station and scan that ticket to get to the upper floors.  Keep the ticket and show it and your reservation to the cashier in the lobby upon your return. 

Show your reservation receipt to the lot attendant if the full sign is posted. 

PreFlight ORD is a four-story self park garage. Uncovered Self Rooftop Parking is on the 4th level rooftop and Covered Self Parking is on floors 2 and 3 only.  ONLY Customers with a reservation for 'Premium Covered Self Park' can proceed to park on the 1st Floor.

FOR ADA / Accessible Shuttle Request Instructions (PreFlight ORD)

1. 24 Hours In Advance: Call 847.678.9234 (PreFlight ORD location) to notify and request ADA Shuttle service at least 24 hours prior to your trip.

2. 1 Hour Before Arrival: Call the location 1 hour prior to your arrival at the parking facility so we can have an accessible shuttle prepped and ready for you.

3. Airport Pickup: Upon returning to the airport, call us ASAP so we can dispatch the shuttle to pick you up at the designated airport terminal pickup spot.

4. Please Note: It may take up to 30 minutes for an accessible shuttle to pick you up from the airport after your call.

Airport Transportation

Shuttles run every 7 - 12 minutes, 24 hours a day, 7 days week. Shuttle driver will provide you with instructions for shuttle pickup upon your return.

Airport pickup location for terminals 1, 2 & 3 is now at terminal 2, lower level, middle lane, outside doors 2C - 2E. 

• From terminal 1 with no checked luggage: stay inside security and follow signs to terminal 2. Go to terminal 2 baggage claim area and exit door 2C (near information desk) go out to middle curb and look to the right for the PreFlight bus. 
• From terminal 1 baggage claim: exit door 1F (near baggage claim 1), go to the right to terminal 2 middle curb. During cold weather you can walk inside terminal 2 to door 2C near information desk or follow the signs using the lower tunnel to terminal 2, then up to baggage claim, then to door 2C near information desk. Go out to the middle lane and look right for the bus. 
• From terminal 2: go to baggage claim and exit door 2C near the information desk, go out to middle curb and look right for the PreFlight bus. 
• From terminal 3: go to baggage claim and exit door 3A (farthest left), go left to terminal 2 middle curb. 
• For Terminal 5 pickup, please call 847-678-9234 for pick up once you clear customs. Proceed to the lower-level outer curb outside door 5E for pick up.

Shuttle Hours

The shuttle service is available 24/7