Please note: Due to repairs at garage, Our location address is 1 Herald Plaza, Miami, Fl 33132
The parking lot and your vehicle is accessible:
|   | Open | Closed |
|---|---|---|
| Monday | 7:30 AM | 3:00 PM |
| Tuesday | 7:30 AM | 3:00 PM |
| Wednesday | 7:30 AM | 3:00 PM |
| Thursday | 7:30 AM | 3:00 PM |
| Friday | 7:30 AM | 3:00 PM |
| Saturday | 7:30 AM | 3:00 PM |
| Sunday | 7:30 AM | 3:00 PM |
PARK & CRUISE – ARRIVAL INSTRUCTIONS
LOCATION
1 Herald Plaza
Miami, FL 33132
IMPORTANT NAVIGATION NOTICE
Please use Google Maps or Waze for accurate directions. **Do not use Apple Maps**, as it may direct you to the wrong location.
GOOGLE MAPS
https://www.google.com/maps/search/?api=1&query=One+Herald+Plaza%2C+NE+14th+Street+%26+Biscayne+Bay%2C+Miami%2C+FL+33132
WAZE
https://ul.waze.com/ul?venue_id=183369986.1833765395.6232131&overview=yes
MANDATORY SELF CHECK-IN
All customers must complete the self check-in process before arriving at the parking facility.
TAP HERE TO CHECK IN:
https://weparkcheckin.com/check-in
Completing your check-in in advance helps prevent delays and provides faster access to the courtesy shuttle.
UPON ARRIVAL
1. Enter the parking facility at 1 Herald Plaza.
2. If you have not completed your self check-in, scan the QR code posted at the entrance and complete all required information.
3. Keep your check-in confirmation readily available and show it to the on-site attendant.
4. Follow the attendant’s instructions and park only in the designated Cruise Parking area.
5. Remove all valuables and personal belongings from your vehicle. Make sure your windows are closed and your vehicle is securely locked.
6. Proceed to the designated shuttle waiting area.
COURTESY SHUTTLE INFORMATION
• First shuttle departure: Approximately 11:00 AM
• Final shuttle departure to the Port of Miami: 2:30 PM
• Estimated frequency: Every 30–45 minutes, depending on traffic and port conditions
• Passenger limit: Maximum of four passengers per reservation
Please allow sufficient time for check-in, parking, passenger loading, traffic, port congestion and security delays.
IMPORTANT REMINDER
Self check-in is mandatory. Customers who fail to complete the required check-in process may experience delays or may not be permitted to use the courtesy shuttle service.
CHECK-IN & SHUTTLE SCHEDULE
Transportation is not aligned with cruise check-in times. Guests arriving after shuttle hours may park on the 8th floor UNCOVERED and must arrange private transportation to the Port of Miami via Uber, Lyft, or taxi.
SHUTTLE POLICY
IMPORTANT NOTICE
We do not reimburse Uber, Lyft, or taxi expenses under any circumstances.
The shuttle service is open:
|   | Open | Closed |
|---|---|---|
| Monday | 7:30 AM | 2:30 PM |
| Tuesday | 7:30 AM | 2:30 PM |
| Wednesday | 7:30 AM | 2:30 PM |
| Thursday | 7:30 AM | 2:30 PM |
| Friday | 7:30 AM | 2:30 PM |
| Saturday | 7:30 AM | 2:30 PM |
| Sunday | 7:30 AM | 2:30 PM |
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